Messaging
Meet customers where they already are
More channels. One connected customer experience.
Manage messaging, social and traditional channels from one platform, with shared automation, AI, CRM data and human support.
18+ channelsOne shared inboxOmnichannel automation
Channel directory
One workflow across every connected channel.
Use one inbox, CRM and automation layer while customers keep using the channels they prefer.
Social
Facebook Messenger
Social
TikTok
Social
Telegram
Messaging
Web Chat
Messaging
Traditional
SMS
Traditional
Voice
Traditional
Google Business Messages
Messaging
Messaging
Viber
Messaging
LINE
Messaging
VK
Social
Slack
Messaging
JivoChat
Messaging
Intercom
Messaging
Chatwoot
Messaging
One customer, not eighteen silos
Keep history and service standards consistent everywhere.
- Shared contact profile
- Reusable automations
- Unified team ownership
- Cross-channel analytics