Is this product available?
CommerceConnected enterprise AI
AI that knows your business.
Connect AI with real business information—from products and inventory to customers, orders, and more—based on the systems you connect.
OneChatYour business knowledge, connectedWhat price is assigned to my company?
Customers and pricingWhat is my price, and which promotion applies?
PharmaceuticalWhat is the status of my repair?
Technical serviceWhich three-bedroom units are available?
Real estateCan I view my invoices?
BillingThe problem is not a lack of information
Your business already has the answers. The problem is that they are spread across different systems.
Products, orders, customers, invoices, repairs, and documents often live in separate tools. Finding the right answer still takes time and manual work.
OneChat finds the right information in your business systems.How OneChat works
One question. The right information. A clear answer.
The AI checks your company information before replying. If it cannot find the answer, it hands the conversation to a person with all the context.
Yes. 7 units are available. Estimated delivery: tomorrow.
Do you have the 256 GB iPhone 17 Air in stock?
WooCommerce
Checking inventory…
Business system · Product and inventory lookupYes. 7 units are available.
Estimated delivery: tomorrow.Business examples
Questions customers already ask. Answers based on your business information.
OneChat turns everyday conversations into answers based on the systems your team already uses.
Retail“Do you have this product in black?”
The Agent checks current products, variants and availability before replying.
Technical service“What is the status of my repair?”
The Agent identifies the customer and finds the latest repair status.
Distribution“What is the current price and availability?”
The Agent checks current product, price, and inventory information before replying.
Real estate“Show me three-bedroom units within my budget.”
The Agent searches availability and compares price, area and delivery information.
What OneChat can do
What OneChat can do with your business knowledge.
Examples of what OneChat can look up for customers and teams. What is available depends on each company’s systems.
Commerce
Search products · Check inventory · Check orders
Customers and pricing
Identify customers · Check personalized prices
Pharmaceutical
Search medications · Check personalized prices · Check promotions
Technical service
Check repair status
Real estate
Search properties
Billing
Check invoices
Much more than a chatbot
The difference is not speaking. It is knowing when to answer.
A conventional chatbot
- Usually relies on predefined content
- May follow rigid flows
- Can answer from isolated information
- Needs another path when context is missing
OneChat
- Finds information in your business systems
- Replies with the conversation context
- Only answers when it finds the information
- Hands the conversation to a person when needed
The complete OneChat platform
Connected intelligence, delivered wherever your customers are.
18+ channels
WhatsApp, Instagram, Facebook Messenger, TikTok, Telegram, web chat, email, SMS, Voice and more in one operation.
Learn moreVisual automation
Build journeys, rules and human handoffs with a visual editor, APIs and advanced logic.
Learn moreCloud PBX and IVR
Operate business calls with virtual numbers, menus, routing, recording and compatible CRM integrations.
Learn moreCustomer stories
Human outcomes still define the value of the technology.
“My time is precious, and OneChat has helped me get it back. I am genuinely impressed.”
Álvaro HoyosFrisby / ISM“It is the best platform I have tried, and the OneChat team is extremely responsive.”
Natalia SierraOranguZú“Our OneChat AI Agent is the construction company’s star salesperson.”
Esteban AguilarProyectos UrbanosQuotes translated from Spanish; names and company attributions remain unchanged.
Your business stays in control
Connect AI to your systems with clear control.
OneChat connects AI to your business systems without showing provider credentials in the conversation.
- The AI only checks the information you enable
- Provider credentials remain protected
- Each connection follows the permissions you define
Questions, answered
Everything you need to start with confidence.
How does OneChat access company information?
OneChat connects to your business systems to find the information the AI needs. Provider credentials are not shown in the conversation.
Which business systems can I connect?
The integrations page shows the systems OneChat can currently connect. What you can look up depends on the system and your company’s setup.
Which channels can I connect?
You can connect WhatsApp, Instagram, Facebook Messenger, Telegram, web chat, email, SMS and many more channels from a single inbox.
Can AI hand a conversation to a person?
Yes. OneChat can detect intent, collect context and route a conversation to the right teammate while preserving the complete history.
Do I need a credit card for the trial?
You can start a 14-day free trial and explore the platform before choosing the plan that fits your team.